Frequently Asked Questions


MAKING MY BOOKING IN mytaxi4you.com

HOW CAN I BOOK MY TAXI?

You just have to fill in the Booking Form. It´s free, quick and easy. We recommend booking in advance in order to avoid availability problems. 

The service contracted is private and exclusively for you and your companions, never shared.

If you have any questions, you can write us on our contact form or via WhatsApp at +34 633 951 238. Please note that if we are driving, we will not be able to take your call, so we advise you to write the query. It will be answered as soon as possible.

 

WHEN CAN I BOOK MY TAXI BACK?*

You have 2 simple options:

  1. Tick the appropiate box when making the booking.
  2. When reaching your destination, agree with the driver the pick up time  (three hours before the flight departure is advisable). We will need your flight number and date of departure (In this latter option, we can not guarantee availability).

 

WHEN WILL I RECEIVE THE CONFIRMATION OF MY BOOKING?

In 12 hours máximum you will receive the confirmation of your booking. You need to confirm receipt of our email to formalize the hiring of service. Also, one day before your flight to Majorca you will be sent an email with some brief instructions.

If you can´t find the confirmation of your booking in your inbox, it might be because your server has wrongly placed it in the SPAM folder.    

 

WHAT IS YOUR PROMOTIONAL OFFER ? 

 

Benefit from our promotional Offer only this year 2018! If you hire the round trip, you will get up to 20% discount on the return journey to the airport.  Depending on the destination reserved, a discount of 10%, 15% or 20% will apply. Consult our discount table.

 

For example: Hiring our private taxi service to 'Playa de Son Moll', the one way journey will be 90€, but on the return journey will get a 15% discount, being 77€. In total, only 167 €!

Discount Table 2018

Price range
Discount applied
Between 50€ and 89€ 10 %
Between 90€ and 99€ 15 %
Between 100€ and 109€ 20 %

WHAT ARE YOUR FARES?

We offer you the cheapest Fares with the same price, both day and night, without extra supplements or surprises. Please note that fares are per vehicle, not per passenger.

Check our price list. Can not find your destination, you can consult us by info@mytaxi4you.com and we will reply within 12 hours.

 

HOW MANY PASSENGERS CAN RIDE IN THE TAXIS?

Taxis have a maximum capacity for four passengers plus the driver.

 

DO CHILDREN COUNT AS PASSENGERS?

YES, they do. Babies as well as children count as passengers and occupy a seat each one of them. According to the rules, adults are not allowed to carry babies or children on their laps. 

For this we have child chairs homologated according size and weight, at no extra charge. You just have to choose a choice on the booking form.

mytaxi4you's luggage trunk
mytaxi4you's luggage trunk

WHAT LUGGAGE CAN I TAKE?

The vehicle has a large trunk of 600 liters. Even so, we need to know the exact load in advance in order to avoid setbacks.

You just have to inform us when  booking about the number of suitcases, if there are going to be any special suitcase, such as a wheeled chair, a pet carrier, golf clubs, etc…

Of course, with no aditional charge. Currently we do NOT transport bicycles.


MY FLIGHT HAS JUST LANDED

 

WHERE IS THE MEETING POINT AT THE PALMA AIRPORT (PMI)?  

This is the map of the meeting point in Palma airport, where we will be waiting you as soon as you have collected your luggage. We will be carrying a sign with your name. The meeting point is located between Exit C and the Information Point. You can see real updated images. Click on the images to enlarge them.

 

WHAT HAPPENS IF I CAN'T FIND THE DRIVER OR THE MEETING POINT?

Contact us at +34 633 951 238 and we will help.

WHAT HAPPENS IF MY FLIGHT IS DELAYED?

Don't worry as we have updated real time information of all flights operating in the Palma Airport. We will be waiting for you at the meeting point. Besides, the fares won't change.

WHAT HAPPENS IF THE AIR COMPANY HAS LOST MY LUGGAGE?

Are sorry this inconvenience. Contact us and let us know. You won't be charged any extra money either for the waiting or for the journey.

WHAT HAPPENS IF MY FLIGHT HAS BEEN CANCELLED OR I WANT TO CANCEL MY BOOKING?

Are sorry this inconvenience. Contact us as soon as possible either to inform us of your new flight number and new date or to cancel the booking. All at no cost to you.


TOWARDS MY DESTINATION

We accept credit card
VISA or MASTERCARD

 

WHAT EQUIPMENT DOES MY TAXI HAVE?

Our vehicle has an official licence granted by the City Hall of Palma and permission interurban. Our car is modern, has full insurance, and it is equipped with dual zone climate control, USB charger, GPS, taximeter, POS, automatic windows, spacious and comfortable interior, and large trunk. It's not allowed to eat, drink or smoke inside car.  

 

WHAT METHODS OF PAYMENT ARE ACCEPTED?

We accept cash (€) or credit card (VISA or MASTERCARD). Payment will be made at the end of each service. You mustn't advance anything when booking.


mytaxi4you's advantages 

  • Fixed prices and low cost
  • Promotional discounts
  • Payment by cash or card
  • Private and exclusive service
  • Quick and free bookings
  • Booking confirmation
  • Baby seats 0-36 kgs. 
  • All inclusive with no extra charge
  • No waitings or unwanted surprises
  • Personalized services
  • Comprehensive insurance
  • Official and professional Taxi

Destinations  TOP 20

Our most demanded destinations from or to Palma Airport:

  • Cala Bona
  • Cala D'Or
  • Calas de Mallorca
  • Cala Mesquida
  • Cala Millor
  • Cala Ratjada
  • Cala Sant Vicenç
  • Can Picafort
  • Canyamel
  • Colònia de Sant Jordi
  • Costa de los Pinos
  • Formentor
  • Playa de Muro
  • Porto Cristo
  • Porto Petro
  • Puerto Alcúdia
  • Puerto Andratx
  • Puerto Pollença
  • Sa Coma
  • S'illot

Consult these and other destinations in our fares.

Write your query in our email:

info@mytaxi4you.com



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